UsefulOvo Energy contact number

Ovo Energy contact number

Ovo energy launched in 2009 with a belief that energy could be better. Since then we’ve welcomed over a million members, planted over a million trees and set our sights on helping to save the planet. In 2019 we launched Plan Zero – our sustainability plan.

Telephone number for ovo energy

What is Ovo Energy contact mode? Telephone number for ovo energy is:

  • Pay monthly customers – Phone: 0330 303 5063
  • Opening hours: Mon-Fri 9am-5pm
  • Pay As You Go customersPhone: 0330 175 9669
  • Opening hours: Mon-Fri 8amo 8pm and Sat-Sun 9am to 5pm

Ovo energy contact by Email: [email protected]

We’ll aim to reply to your email no later than 2 working days (please note, we don’t define weekends as working days).

Ovo energy customer care support

Giving your gas or electricity meter readings is easy with OVO. The easiest way is through the OVO Energy app or online – but choose what’s most convenient for you!

Submitting meter readings means we don’t need to use estimates for your bills. Instead, they’re based on exactly how much energy you’ve used.

If you’d prefer, you can give us a call on 0330 175 9676 and use our automated service to give your reading.

Submitting a meter reading via your online OVO Energy account

If you don’t have the OVO Energy app, this is the next best way to send us your reading.

Simply log into your online account then:

  1. Click on Meter readings on the home page
  2. You’ll be shown the Meter Serial Number and last reading recorded reading we have for your electricity and/or gas meter(s)
  3. Depending on what energy supply you want to send the reading for, select the “Send electricity reading” or “Send gas reading” button
  4. Enter your reading into the box provided and the date the reading is for – you can enter a reading from up to 10 days before the present date
  5. If you have an electricity meter with a day and night rate, there will be separate boxes to enter each reading into
  6. Click the “Send electricity reading” or “Send gas reading” button
  7. The next screen will confirm the reading details and that your reading’s been accepted.
  8. If you have gas and electricity, follow these steps twice to give both readings.

Ovo energy App

It’s free to download from the App Store and Google Play.

Our app puts everything you need in your pocket. You can:

  • Send us your meter readings
  • See your bills at a glance and make payments
  • Get paper-free bills
  • Control your Direct Debit
  • Understand your home’s energy use
  • You can access your online account 24/7. It’s speedier than calling or emailing and it’s available any day or night, wherever you are.


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